FAQ'S

Where do you ship?
We currently only ship in Canada 🇨🇦

When can I expect my order?
Orders for in-stock items usually ship within 2-3 business days, Tuesday thru Friday. Orders placed on holidays or weekends will begin processing the next business day. All stock orders ship from our warehouse in Edmonton AB. You will be notified of estimated shipping dates for custom or out of stock items and its expected receipt date via e-mail.

Who do you ship with?
All shipments within Canada will be shipped via either Canada Post, UPS or a third-party courier selected at check out. 

What is your return policy?
Returns or exchanges will be accepted up to 30 days after purchase. Customer is responsible for return shipping, shipping on exchange items will be provided at no additional cost. 

Please contact customer service to arrange an exchange and or return fenwickandcompany@gmail.com